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Wednesday, November 4, 2026Local news for Greensboro and North Carolina.
Greensboro Herald · 717 Green Valley Road, Suite 200, Greensboro, NC 27408

AI search shifts local business strategy

A New York agency tells North Carolina owners that consistency across digital platforms is now key to appearing in AI recommendations.

By Lauren Foster ·

Illustration for: AI search shifts local business strategy
Illustration generated for this article, not a news photograph.

Generative engine optimization is replacing traditional search engine optimization as the primary tool for local business visibility. The shift occurs as artificial intelligence systems begin to answer customer queries directly rather than displaying lists of links. Scott Darrohn, Managing Partner at fishbat, notes that owners must now focus on how their business appears when an AI assistant makes a specific recommendation.

GEO structures a business's online presence so AI models can read and trust the data. This process involves aligning service descriptions, location details, and customer feedback across all digital platforms. Darrohn explains that clarity leads to more qualified local leads. "For local businesses, visibility now means being the answer AI gives when someone asks for a recommendation nearby," Darrohn said.

Consistency is the foundation of this new strategy. AI models cross-reference names, addresses, phone numbers, and hours from websites, directories, and social profiles. If this information does not match, the AI may hesitate or exclude the business entirely. Even minor discrepancies, such as an outdated phone number, can reduce the system's confidence in recommending that specific location.

Maintaining this consistency requires ongoing monitoring. Business details change frequently as services expand or new locations open. Many in-house teams struggle to keep every platform aligned without dedicated attention. Agencies like fishbat audit these details to ensure they remain accurate and synchronized across the web.

Traditional local SEO still holds value but serves a different purpose. SEO focuses on ranking within search engine result pages. GEO focuses on being selected and described accurately within AI-generated answers. A business can rank high on a search engine but remain invisible to an AI assistant if its data is not optimized for generative engines.

fishbat, a full-service digital marketing agency based in New York, positions GEO as a core strategic offering. The agency combines strategy, UX design, and content creation to help businesses adapt to changing search behavior. By treating GEO with the same weight as traditional SEO, fishbat aims to keep clients visible in both discovery paths.

Local businesses are advised to invest in this strategy now. Waiting risks falling behind competitors who are already building visibility in AI-driven search channels. The integration of GEO with existing SEO efforts creates a stronger foothold in how customers find local services.

Source: Triad City Beat · original report published

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